Frequently Asked Questions

Hitam is a sustainable lifestyle brand by Rural Roots Pvt. Ltd., offering natural and eco-friendly products crafted to support rural communities and promote conscious living.

Our products are made using authentic ingredients and traditional processes, ensuring purity, quality, and sustainability. Each purchase helps empower rural artisans and farmers.

We deliver Pan-India through our logistics partners. Delivery timelines may vary depending on your location and order size.

You can easily place your order through our website hitam.in. Just select your products, add them to your cart, and complete your checkout.

Orders are usually delivered within 4–7 business days. You’ll receive tracking details once your order is shipped.

Yes, many of our products are certified organic and tested to meet safety and quality standards. Certification details are mentioned on each product page.

Absolutely. We ensure every product is lab-tested for purity and is free from harmful chemicals, pesticides, and artificial additives.